Cex

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3.9

( 8 reviews )

Fashion, Women's Clothing, Accessories

Closed 09:30 AM - 06:00 PM See Hours

23-25 Newport St, Bolton BL1 1NE, United Kingdom +44 3301-235-986

CeX, a renowned brand in the digital entertainment industry, offers a unique platform for buying, selling, and exchanging second-hand products. With a presence in various locations worldwide, CeX has established itself as a go-to destination for avid gamers, tech enthusiasts, and movie lovers. The brand's commitment to providing high-quality products at competitive prices has garnered a loyal customer base. CeX offers a wide range of items including video games, electronics, movies, and more, all meticulously checked and tested to ensure customer satisfaction. The brand's user-friendly approach and efficient customer service have earned it rave reviews from customers across the globe. With a focus on continuously expanding its inventory and delivering exceptional value, CeX remains at the forefront of the pre-owned market.

Amenities and More

Service options
- Delivery
- In-store shopping
- In-store pick-up
Accessibility
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Payments
- Credit cards
- NFC mobile payments
Offerings
- Repair services

Reviews

3.9/5

8 reviews

5 stars

4 stars

3 stars

2 stars

1 stars

Bianca s

March 22, 2024

Nothing special. Not professional at all. I tried to sell brand new tablet and phone.telephone and tablet were unused and a funny girl started measuring with her eyes whether the telephone line was straight or not. And she told me that wasn't straight obviously only she saw this, because my items was brand new and immaculate condition. People like that should work at the circus instead of working in places where they have no experience, making up excuses not to buy, among other things.

Gary heinrich

March 22, 2024

I've purchased multiple hardware and accessories from them, and their prices are consistently the most affordable in town. What sets them apart is their reliability. Rest assured, everything you buy from them has already been thoroughly tested, eliminating any concerns. Plus, it all comes with a guarantee for added peace of mind.

Kevin skiba

March 22, 2024

Beware of free warranty service. My phone has gone missing. Should have been available for collection a few days ago. No communication between Bolton store and third party repair centre they use and blame DPD courier they opt to use to transport items. Wish I just sent my phone to Apple instead. Cex store phone numbers are useless and just direct you to online ticket system support, which is again, useless. Thanks for wasting my time and apparently losing my phone in the process.

Cafe on main co.

March 22, 2024

Staff very helpful in store. Unfortunately after booking console for testing 3 days ago I still haven't recieved my payment or heard from the store that there's any problems with the testing. I was told we would have the voucher via email by the end of day. The customer service contact is a very slow service and there's no phone number to deal with it quicker.

Jim (bear hunter)

March 22, 2024

Tried to get a game for my grandson at the Bury shop today. Sadly it looked to be full of smoke, so closed. So we tried this shop on Newport St. Game was in stock. And the counter staff rightly refused to serve my 11 year old grandson, with the violent game he wanted. But happy to sell to me in my 70's.🤣

Paula gildersleeve

March 22, 2024

Took my daughters switch into the store, was told it would be a 35 minute wait to have it tested which was no issue. Explained to the staff that I took it into the bury store, they tested it but as there was a child lock pin on the switch I needed to take it home and find the pin so it could be factory reset for them to take which was no issue bury staff are fantastic. They offered me £135 and explained there was nothing wrong with the switch par a few minor cosmetic scratches on the back. I explained this to bolton and they needed to go ahead and test again which was totally fine with me. I came back 35 minutes later they then told me it would be another 25 minute wait, I then went back in and asked again got told another 15 minutes, this time I waited in store and asked them after the 15 minutes how much longer? There was a man who was waiting the entire 15 minutes in store to purchase dvds as the staff totally blanked him, once I asked again He then said it was ready, as he picked up my daughters switch he dropped it on the floor, tried to turn it on then proceeded to tell me it was already broken and couldnt offer me anything for it. The customer service of the staff was utterly disgusting. The way he spoke to me when I explained I had just seen him drop the switch he lied and said it was already broken when I brought it in when I had only taken it to bury the day before, and turned it on fully for him when I got into the shop to trade it. Honestly avoid this shop like the plague I've never met more incompetent rude people in all of my life. The pitty is we were only going to get the cash to buy more games for my daughters OLED from this store. Now I have had to falk out the games from my own pocket due to their incompetence. Second hand games are ridiculously over priced, and some actually cost more than brand new, minecraft is £20 to buy everywhere else but second hand it's £29 in CEX. Honestly never had such a bad experience.

Terri oneal

March 22, 2024

Fantastic place for replacement phones ..customer service is 100% never had any issues with any product I bought from there .. would recommend this place to anyone who's looking to buy second hand items

Nae nae

March 22, 2024

Joined queue behind two customers and was waiting 10 minutes, no hustle from the staff who all looked miserable to be working there, then was told I had queued on the wrong side and had to move behind two customers who had joined the queue …